Privacy Policy

Last updated: February 27, 2026

This policy explains what data ExchangeRates.com collects, why, and what we do with it. We've kept it in plain language on purpose.

The short version

ExchangeRates.com is a currency converter. You don't need an account to use it. We don't sell your data. We use analytics to understand how people use the site so we can make it better.

What we collect

Information you provide

• Contact form: If you send us a message, we receive your name, email address, topic, and message content. We use this only to respond to your inquiry.

Information collected automatically

• Analytics data: We use Google Analytics and Matomo (self-hosted) to understand traffic patterns - pages visited, time on site, referral source, browser type, and general geographic region. This data is aggregated and not linked to individual identities.
• IP geolocation: When you first visit, we check your approximate location (country level) to pre-select your local currency. We do not store your IP address after this lookup.
• localStorage: We save your currency preferences and recent conversions in your browser's local storage. This data never leaves your device.

What we don't collect

• No user accounts or passwords
• No payment information
• No personal financial data
• No tracking cookies beyond analytics
• No advertising or retargeting pixels

Third-party services

We use a small number of third-party services to operate the site:

• Google Analytics - traffic analytics (Google's privacy policy)
• Matomo - self-hosted analytics (data stays on our server)
• European Central Bank (ECB) via Frankfurter API - exchange rate data (no user data shared)
• TwelveData - exchange rate data via our server-side proxy (no user data shared)
• IP geolocation APIs - country-level location lookup for currency pre-selection

Cookies

Google Analytics sets cookies to distinguish unique visitors. Matomo (our self-hosted analytics) may also set a cookie. No other cookies are used. You can block these through your browser settings without affecting the converter's functionality.

Data retention

• Analytics data: retained for 26 months (Google Analytics default), indefinitely for Matomo (self-hosted)
• Contact form submissions: retained in our email system for as long as needed to resolve your inquiry
• localStorage data: persists in your browser until you clear it

Your rights

Depending on where you live, you may have the right to:

• Access, correct, or delete personal data we hold about you
• Object to or restrict processing of your data
• Request a copy of your data in a portable format
• Withdraw consent for analytics tracking

These rights apply under regulations including the GDPR (EU/EEA), UK GDPR, and CCPA (California). To exercise any of these rights, contact us.

Children's privacy

ExchangeRates.com is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

If we make material changes, we'll update the "Last updated" date at the top. For significant changes, we may add a notice on the homepage.

Contact

For privacy-related questions or requests, reach us through our contact page.