Live health of our API providers and incident history.
| Provider | Update Frequency | Status |
|---|---|---|
| TwelveData | Real-time 60-second cache |
Checking... |
| Open Exchange Rates | Hourly 5-minute cache |
Checking... |
| European Central Bank | Daily Weekdays at 16:00 CET |
Checking... |
| MetalPriceAPI | Every 60 seconds During market hours |
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ExchangeRates.com uses multiple API providers in a fallback chain. When you request a rate, our system tries each source in order until one succeeds.
Direct pair lookup with real-time quotes. Most conversions are served here - for example, EUR/USD or GBP/JPY return the rate directly. Covers 149 fiat currencies and 50 cryptocurrencies.
Some pairs only work one way round - especially crypto. For example, USD/BTC isn't available directly, but BTC/USD is. So we fetch BTC/USD (say 63,500) and compute 1 ÷ 63,500 = 0.00001575 to get the USD/BTC rate.
Provides all 170 fiat currencies priced against USD. We can calculate any pair from this. For example, EUR/GBP: if USD/GBP = 0.7900 and USD/EUR = 0.9200, then EUR/GBP = 0.7900 ÷ 0.9200 = 0.8587. Cached for 5 minutes.
Free reference rates published every weekday at 16:00 CET. Covers 30 major fiat currencies like SEK/NOK or CHF/DKK. Always available, no API key required - our safety net if paid providers go down.
When no single API provider has the direct pair, we build it through USD. For example, to get THB/PLN: if THB/USD = 0.0286 and USD/PLN = 3.92, then THB/PLN = 0.0286 × 3.92 = 0.1121. Works for any pair where both currencies have a USD rate.
Final fallback: same approach but through EUR instead of USD. For example, to get HUF/DKK: if HUF/EUR = 0.0025 and EUR/DKK = 7.46, then HUF/DKK = 0.0025 × 7.46 = 0.0187. Covers edge cases where a currency has a EUR rate but not a USD rate.
This six-step chain means that for the vast majority of our 200+ supported currencies, at least one API provider can serve a rate at any given time. If all steps fail, the converter shows an error rather than an incorrect rate.
If something goes wrong - an API provider goes down, rates look stale, or anything else affects the data you see - we'll post it here.
ExchangeRates.com relaunched on February 20, 2026. No outages or data issues since then. If something breaks, we'll describe what happened, how long it lasted, and what we did to fix it.