Editorial Policy

We do not write opinion pieces, market predictions, or investment advice. Our editorial work involves:

• Data source selection - choosing which providers to use and in what priority order
• Rate labelling - deciding how to describe rates (direct, computed, reference, calculated) so users know what they are looking at
• Content accuracy - ensuring FAQs, glossary definitions, provider fee estimates, and explanatory text are factually correct
• Presentation decisions - choosing default amounts, rounding rules, chart ranges, and comparison table layouts
• Disclosure - deciding what to caveat, what limitations to surface, and how prominently to display disclaimers

Every editorial decision is guided by one question: does this help the user make a more informed comparison?

Exchange rate data is inherently approximate. Mid-market rates are benchmarks, not executable quotes. We accept this reality and work within it honestly.

Our accuracy standards:

• Rates must come from named, verifiable sources. We currently use TwelveData, Open Exchange Rates, and the European Central Bank. Every rate on the site can be traced to one of these sources.
• Derived rates must be labelled. If we compute a cross-rate rather than quoting a direct market rate, the page says so and explains the calculation path.
• Claims must be sourced. When we cite trading volumes, fee ranges, or market rankings, we link to the source (typically the Bank for International Settlements or the provider's own pricing page).
• Estimates must be labelled as estimates. Provider fee ranges in our comparison tables are clearly marked as estimates, not live quotes.
• When in doubt, omit. If we cannot verify a claim, we leave it out rather than guess. Empty is better than wrong.

Different types of content are reviewed on different schedules:

• Methodology page - reviewed at each data source change and at least quarterly
• Pair page templates - reviewed monthly for accuracy of static content, FAQs, and provider fee estimates
• Provider fee estimates - updated quarterly based on published provider pricing pages
• About, FAQ, and Help pages - reviewed at each feature release
• Privacy and Terms - reviewed when data handling or commercial relationships change
• This editorial policy - reviewed quarterly or when editorial processes change

Every page that has been editorially reviewed shows a "Last reviewed" date and the maintaining team.

ExchangeRates.com earns revenue through affiliate referral fees. When a user clicks a provider link on our site and subsequently signs up, we may receive a commission. The user pays nothing extra.

How we manage this conflict:

• Affiliate relationships do not affect rate data. The mid-market exchange rates we display come from independent data providers. No affiliate partner has access to, influence over, or ability to alter these rates.
• Affiliate links are disclosed. Every page with affiliate links includes a disclosure statement identifying them. Links use rel="noopener sponsored" markup.
• Provider tables are not ranked by commission. Our comparison tables show providers in a consistent order. We do not promote higher-commission providers over lower-commission ones.
• Fee estimates are based on published pricing. The fee ranges in our comparison tables come from each provider's public pricing page, not from private affiliate dashboards.
• No bank, broker, or provider has an ownership stake in ExchangeRates.com or editorial influence over our content. See About Us for ownership details.

When we discover an error - or a user reports one - we follow this process:

1. Acknowledge - confirm we have seen the report
2. Investigate - verify whether the issue is a data error, a labelling mistake, a stale cache, or a misunderstanding
3. Fix - correct the issue at the source (data feed configuration, template text, or static content)
4. Log - record the correction in our corrections log on the methodology page
5. Deploy - push the fix live

We aim to resolve data errors within hours and content errors within days. The corrections log is public so anyone can verify our track record.

To report an issue: let us know with the page URL, what looks wrong, and a screenshot if possible.

To set clear expectations:

• We do not provide financial advice, investment recommendations, or market forecasts
• We do not guarantee that any rate shown will match a provider's actual retail rate
• We do not accept payment to display favourable rates, suppress unfavourable comparisons, or alter data
• We do not publish sponsored content disguised as editorial content
• We do not claim expertise we do not have - we are data tool builders, not licensed financial advisers (see our FAQ and About page for what we do and do not do)

ExchangeRates.com is published by Moneda Media LLC, a Delaware-registered company founded in 2017 (file number 6598850) with nearly a decade of experience publishing financial data and comparison websites.

Editorial decisions are made by the ExchangeRates.com team. For questions about this policy or our editorial process, contact us.

For full company details, see About Us.